Follow these steps to successfully place your order:

▪️ Category: Choose the social media platform or account you want to promote.

▪️ Service: Select the type of service that suits your needs.

▪️ Description: Carefully review the service details, including quality, start time, daily speed, minimum/maximum quantity, refill warranty, and price per 1,000 units.

▪️ Details: Check for any additional information, samples, or specifics about the service.

▪️ Link: Enter the correct username or link to your social media page. Ensure accuracy, as changes cannot be made after placing the order.

▪️ Quantity: Specify the required quantity without using commas or dots (e.g., "1000" instead of "1,000").

▪️ Repeat Order: If you need the same order repeated automatically, select this option.

By completing these steps, you can enhance your social media engagement effortlessly.

To place multiple orders at once using the Mass Order feature, follow these steps:

Retrieve the Service ID:
Visit the "Services List" to find the Service ID for the service you wish to use.

Format Your Order:

1) On each line, create an order using this format:
Service ID | Link | Quantity

2) For example, if you want to add 1000 Instagram followers to three accounts (abcd, asdf, qwer) using Service ID 885, your entries will look like this:

By following this structure, you can place multiple orders in a single action, saving time and making the process more efficient. This feature is ideal for managing bulk orders across various accounts.

A drip feed order is a service designed to help you schedule the delivery of your chosen quantity in smaller, repeated batches over a specified time. This method ensures gradual, natural growth for your orders. Here's how it works:

• Quantity: The total amount of the service you want to distribute.
• Runs: The number of times the order will repeat.
• Interval: The time gap between each repetition.

Example:

If you place an order for 100 likes with "Runs: 10" and "Interval: 60," this means you will receive 100 likes every 60 minutes, totaling 1000 likes by the end of the process.

Important Guidelines for Drip Feed Orders:

1. Avoid exceeding service limits: Check the maximum quantity allowed in the service description. For example, if the maximum is 4000, do not set "Quantity: 500" and "Runs: 10," as this equals 5000 likes, exceeding the limit.
2. Respect start time intervals: Ensure the Interval value is greater than the required start time. If the service specifies a 60-minute start time, do not set an Interval shorter than 60 minutes, as this could result in order failure.
3. Minimum interval rule: Always set an Interval that is at least four times the service's start time. Failing to follow this rule may lead to unsuccessful orders, and such cases are not eligible for refunds.

Using drip feed allows for controlled delivery, making it a safe and reliable choice for your campaigns.

The Drip Feed functionality is not compatible with either "Mass Orders" or API integrations. This feature is designed specifically for individual orders, ensuring gradual and controlled delivery of services over a set period. For bulk operations or API-driven requests, Drip Feed cannot be utilized.

Refills are an important aspect of our service, but there are specific situations where we cannot provide them. A common example is when clients order services for accounts that have already purchased a significant number of followers from other providers.

For instance, if you order 1,000 followers for an account that already has tens or hundreds of thousands of followers from various sources, it becomes more challenging to ensure stability. Drops may occur due to the large number of previously acquired followers. In such cases, we are unable to offer refills if the account's follower count falls below its initial starting point.

To achieve the best results and maintain stability, consider the existing follower count and account history when placing your order.

The time required to complete a refill depends on the size of the drop in your followers, likes, or views. Generally, the process takes 1 to 7 working days.

The initial start time for the refill process can vary between 0 to 48 hours, depending on the current server load.

In rare cases, it may take longer if there are significant updates or changes in social media platforms that impact the refill process.

Rest assured, our team is committed to refilling your order as quickly and efficiently as possible.

Yes, if we are unable to initiate your refill request within 72 hours, we will issue a refund for your order. The refund amount — partial, depends on the extent of the drop in your order.

We are committed to ensuring your satisfaction and will take all necessary steps to resolve any issues promptly.

We appreciate your patience and are committed to providing efficient and reliable delivery.

If a delay occurs, we can offer a refund or partial refund for the undelivered portion of the order.

To be eligible for a refund, you must open a support ticket within 48 hours of noticing the issue if it has not been resolved by then.

We are dedicated to addressing any discrepancies promptly and ensuring your satisfaction with our services.

However, if the link is invalid (e.g., submitting a YouTube link for an Instagram service), there is a small chance that we may be able to cancel and refund the order.

To avoid such issues, it is essential to double-check your order details for accuracy before submission. This helps ensure smooth and error-free processing.

Please allow this time for us to process your request and ensure a seamless cancellation experience.

Orders are usually canceled for one of the following reasons:

1. Incorrect URL or Format: If the URL you provided is incorrect or does not meet the service requirements, the order may be canceled. Always double-check the accuracy of your input before placing an order.

2. Service Server Issues: Occasionally, orders are canceled due to technical issues or temporary unavailability of the service server. In such cases, you may consider placing your order with one of our alternative services.

We are committed to maintaining high service quality and ensuring smooth order processing. If your order is canceled, review these factors to understand the potential cause.

The "Partial" status means that your order could not be fully completed on the selected server because the server has reached its maximum capacity for delivering the requested service.

In such cases:

▪️ You will automatically receive a refund for the undelivered portion of your order.
▪️ You are free to place a new order using one of our other available servers to ensure that you receive the full service you originally requested.

We aim to provide a seamless experience and encourage you to explore alternative options to complete your order.

The Cancel and Refill buttons act as triggers to send a request for the respective action, but they do not perform the operation instantly.

Here are some reasons why they might not seem to work:

1. Timing: It may be too late to cancel the order if it has already progressed beyond a certain stage.
2. Refill Ineligibility: If the order does not currently require a refill (e.g., no significant drop has occurred), the refill request may not be processed.
3. Processing Delay: These actions may take some time to be reviewed and executed by the system.

Please be patient and allow the system sufficient time to process your request. If the issue persists, consider contacting support for further assistance.