Privacy and protection of personal data on the website

This Privacy and Personal Data Protection Policy on the website smmrise.com applies to all information that the Internet site (hereinafter referred to as the "Site") can obtain about the User during the use of the Site's products.

1. DEFINITION OF TERMS

1.1. "Site Administration" represents a group of specialists who manage and maintain the website and process Users' personal data to ensure the security and functioning of the website.

1.2. "Personal data" includes information relating to a specific individual, such as their name, email address, phone number, and other identifying information.

1.3. "Processing of personal data" means any operations that the Site Administration may perform concerning Users' personal data, including collection, storage, use, transfer, and deletion of data.

1.4. "Confidentiality of personal data" requires the Site Administration and other specialists who have access to Users' personal data to ensure the security and non-disclosure of the information received to third parties, except as provided by law.

1.5. "User of the Site" is an individual who visits the site to obtain information or use the offered products or services.

1.6. "Cookies" are small pieces of data that are transmitted by a web browser to the site's server when a user interacts with web pages. They are used to store certain information and provide a more convenient and personalized user experience.

1.7. "IP address" is a unique numerical identifier assigned to each device on a TCP/IP network. It is used for routing data and identifying nodes in the network.

These definitions help to understand the basic terms related to the use of the site and the processing of personal data. They are important for ensuring the security, confidentiality, and proper functioning of the site, as well as for protecting the interests of users.

2. GENERAL PROVISIONS

2.1. Visiting the Site and using its products or services implies automatic acceptance of the Privacy Policy regarding the processing of Users' personal data.

2.2. If the User does not agree with the Privacy Policy, they have the right to leave the Site.

2.3. This Privacy Policy applies only to the Site smmrise.com. If the User decides to go to third-party resources, the Site is not responsible for their actions.

2.4. The Site Administration is not responsible for verifying the accuracy of the personal data provided by the User when agreeing to the Privacy Policy.

3. SUBJECT OF THE PRIVACY POLICY

3.1. The Site Administration undertakes not to disclose personal data that the User provided during registration on the Site or when placing an order (service).

3.2. Personal data is subject to processing by the Site Administration when the User fills out electronic forms on the Site. The following User data is subject to processing:

1. Last name, first name, middle name;

2. Contact phone number;

3. Email address;

4. Address of the link for which the service (order) is performed;

5. User's place of residence.

3.3. The Site protects any User data when following links to external and internal pages. This list includes:

- IP address;

- data from cookies;

- browser information;

- time and duration of stay on the Site;

- address of the external page, advertising block.

3.4. Disabling cookies may lead to difficulties in authorizing on the Site.

3.5. The Site collects data on the IP addresses of all Users. This information is necessary for the timely resolution and control of technical issues and determining the legality of financial transactions.

3.6. Other User information that is not specified in the above points is not subject to distribution. The exception is clause 5.2 of this Privacy Policy.

4. PURPOSE OF COLLECTING USER'S PERSONAL DATA

4.1. The collection, storage, and processing of the User's personal data by the Site are performed for specific purposes and pursue the following objectives:

4.1.1. Identification of the User who has registered or visited the Site to place an order or purchase a product.

4.1.2. Providing full access to all resources and functions of the Site for the User.

4.1.3. Establishing feedback with the User to send notifications and informational messages related to the use of the Site and the provision of other services.

4.1.4. Ensuring payment security and protecting the User from possible fraudulent actions by determining their location.

4.1.5. Ensuring the accuracy and completeness of the User's personal data.

4.1.6. Creating a User account to fulfill their orders or services.

4.1.7. Regularly informing the User about the status of their order on the Site within the established deadlines.

4.1.8. Timely processing of payments and fulfilling orders or providing services.

4.1.9. Providing the User with quick solutions to any problems or disputes that may arise when using the Site, thanks to professional technical support.

4.1.10. Providing the User with information about updates to services, price changes, new offers, and news about the Site's operation with the User's consent.

These goals allow the Site to operate efficiently, ensure convenience and security for Users, and maintain transparency and interaction between the Site and Users.

5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

5.1. There are no time limits for processing the User's personal data. This action can be performed automatically or by other means not contrary to applicable law.

5.2. The collected User data may be transferred by the Site Administration to authorized state authorities of the Russian Federation on legal grounds and in the manner provided by Russian law.

5.3. The Site Administration regularly takes actions to protect the User's personal data from third parties (except for clause 5.2).

6. OBLIGATIONS OF THE PARTIES

6.1. The User is obliged to:

- Provide complete and accurate information about themselves.

- Timely inform about changes in data and make additions to the personal data information.

6.2. The Site Administration is obliged to:

- Use the received User information only for the purposes specified in clause 4 of this Privacy Policy.

- Ensure the full protection of the User's personal data (not to disclose, sell, exchange, or publish) except for cases specified in clause 5.2.

- Suspend the processing of personal data upon the relevant request from the User or their legal representative. Such a request can also be submitted by an authorized body.

7. RESPONSIBILITY OF THE PARTIES

7.1. The Site Administration is responsible for improper performance of obligations, due to which the User may incur losses due to the use of their data not following the Privacy Policy (except for clause 5.2)

7.2. The Site Administration is not responsible when user data:

7.2.1. Became public knowledge with or without the User's consent, or were lost, but without the Site's participation.

7.2.2. Were available to other persons before the Site Administration gained access to them.

8. DISPUTE RESOLUTION

8.1. Dispute resolution is carried out in the form of a written claim by the User to the Site Administration.

8.2. Within 30 calendar days from the receipt of the claim, the Site Administration undertakes to inform the User of the measures taken.

8.3. If the parties cannot reach a compromise, further dispute resolution occurs in court, according to the legislation of the Russian Federation.

8.4. The Site Administration, when resolving any disputes, is guided by the current Russian legislation.

8.5. In the event of an order being canceled by the system, its cost will be credited back to the balance. If the order is partially canceled, a portion of the funds for the unfulfilled remainder will be returned to your SMMRise account balance.

9. ADDITIONAL TERMS

9.1. The Site Administration has the right to make changes to this Privacy Policy unilaterally.

9.2. Changes to the Privacy Policy come into force from the moment they are posted on the Site.

9.3. Suggestions for the operation of the Site and specifically for this Privacy Policy, the User can send by email: from@smmform.com

 

Updated "01" July 2021