This Privacy Policy and the protection of personal data on the website smmrise.com applies to all information that our SMM platform (hereinafter referred to as the "Site") can obtain about the User while using the Site's products.
1.1. "Site Administration" represents a group of specialists who manage and maintain the site, as well as process Users' personal data to ensure the security and functionality of the site.
1.2. "Personal data" includes information relating to a specific individual, such as their name, email address, phone number, and other identifying information.
1.3. "Processing of personal data" means any operations that the Site Administration can perform in relation to Users' personal data, including collection, storage, use, transfer, and deletion of data.
1.4. "Confidentiality of personal data" requires the Site Administration and other specialists with access to Users' personal data to ensure the security and non-disclosure of the obtained information to third parties, except as provided by law.
1.5. "Site User" is an individual who visits the site to obtain information or use the offered products or services.
1.6. "Cookies" are small pieces of data that are transmitted by the web browser to the site's server when the user interacts with web pages. They are used to store certain information and provide a more convenient and personalized user experience.
1.7. "IP address" is a unique numerical identifier assigned to each device in the TCP/IP network. It is used to route data and identify nodes in the network.
These definitions help to understand the basic terms related to the use of the site and the processing of personal data. They are important for ensuring the security, confidentiality, and proper functioning of the site, as well as for protecting the interests of users.
2.1. Visiting the Site, as well as using its products or services, implies automatic acceptance of the Privacy Policy regarding the processing of Users' personal data.
2.2. If the User does not agree with the Privacy Policy, they are entitled to leave the Site.
2.3. This Privacy Policy applies only to the Site smmrise.com. If the User decides to go to third-party resources, the Site is not responsible for their actions.
2.4. The Site Administration is not obliged to verify the accuracy of the personal data provided by the User when agreeing to the Privacy Policy.
3.1. The Site Administration undertakes not to disclose personal data that the User specified during registration on the Site or when placing an order (service).
3.2. Personal data is subject to processing by the Site Administration when the User fills out electronic forms on the Site. The following User data is subject to processing:
1. Surname, name;
2. Email address (e-mail);
3. Link address for which the service is performed (order);
3.3. The Site protects any User data when following links to third-party and internal pages. This list includes:
- IP address;
- data from cookies;
- information about the browser;
- time and duration of stay on the Site;
- address of the third-party page, advertising block.
3.4. Disabling cookies may lead to difficulties in authorizing on the Site.
3.5. The Site collects data on the IP addresses of all Users. This information is necessary for timely resolution, control of technical issues, and determining the legality of financial transactions.
3.6. Other information about Users that was not specified in the above points is not subject to dissemination. The exception is clause 5.2 of this Privacy Policy.
4.1. The collection, storage, and processing of the User's personal data by the Site are carried out for specific purposes and pursue the following objectives:
4.1.1. Identification of the User who registered or visited the Site to place an order or purchase a product.
4.1.2. Providing full access to all resources and functions of the Site for the User.
4.1.3. Establishing feedback with the User to send notifications and informational messages related to the use of the Site and the provision of other services.
4.1.4. Ensuring payment security and protecting the User from possible fraudulent actions by determining their location.
4.1.5. Ensuring the accuracy and completeness of the User's personal data.
4.1.6. Creating a User account to fulfill their orders or services.
4.1.7. Regularly informing the User about the status of their order on the Site within the established time frame.
4.1.8. Timely processing of payments and fulfilling the order or providing the service.
4.1.9. Providing the User with a quick solution to any problems or disputes that may arise when using the Site, thanks to professional technical support.
4.1.10. Providing information to the User about service updates, price changes, new offers, and news about the Site's operation with the User's consent.
These goals allow the Site to function effectively, ensure convenience and security for Users, and maintain transparency and interaction between the Site and Users.
5.1. There are no time limits for processing the User's personal data. This action can be performed both automatically and by other means, not contrary to the current legislation.
5.2. The Site Administration regularly takes actions aimed at protecting the User's personal data from third parties.
6.1. The User must:
- Provide complete and accurate information about themselves.
- Timely inform about changes in data, as well as make additions to the personal data information.
6.2. The Site Administration must:
- Use the obtained User information only for the purposes specified in clause 4 of this Privacy Policy.
- Ensure complete protection of the User's personal data (not disclose, not sell, not exchange, not publish).
- Suspend the processing of personal data at the corresponding request from the User or their legal representative. Such a request can also be provided by the authorized body.
7.1. The Site Administration is responsible for improper performance of obligations, which may cause the User to suffer losses due to the use of their data not in accordance with the Privacy Policy.
7.2. The Site Administration is not responsible when user data:
7.2.1. Became public domain with the consent of the User or without it, or was lost without the involvement of the Site.
7.2.2. Was accessible to other persons before the Site Administration received access to it.
8.1. You agree that after a successful payment you will not file disputes or claims with payment aggregators.
8.2. After the Paid Service is provided in proper quality, the money spent on its acquisition is non-refundable.
8.3. If the service was not fully provided or was provided in poor quality (the personal account balance was not replenished or the replenishment amount differs from the calculated amount when paying for the order), the customer has the right to contact support and receive full compensation for its cost or receive a similar service. The claim processing and refund period is up to 3 business days.
8.4. A refund is possible upon the user's request to support.
8.5. In case of suspicious or fraudulent actions, your profile may be suspended.
9.1. The Site Administration has the right to make changes to this Privacy Policy unilaterally.
9.2. Changes to the Privacy Policy come into force from the moment they are posted on the Site.
9.3. The User can send suggestions on the operation of the Site and specifically on this Privacy Policy by email: from@smmform.com
Updated "01" July 2021